We are DREAMWORLDCART Retail Ltd,   

Refund only when courier didn't reach  to customer and product  damage 

always  take video  while opening parcel  which will be considered as proof

claim  your return within   7 days of receiving the parcel

exchange only in size issue and quality issue  within 4 days

Refund will ve credited after we receive the products back in  genuine condition

The refund process will take  24-48 hour  
costumer have to bear courier charge for returning the products

we understand our policies are strict. we have  faced multiple fraudulent 

activity from customers previously

we will try to provide  you  best  and easy returns to enhance your experience


We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

What is DREAMWORLDCART Retail Ltd Cancellation Policy?

You can cancel your order before its shipping is created in our warehouse. Any amount you paid for purchasing order will be refunded back to the original mode payment used while placing this order.

Can I modify the shipping address of my order after it has been placed?

After the order is placed, the consumer is unable to change the address., Note- The agent does not have the authority to make changes to

I just canceled my order. When will I receive my refund?

As per banking norms, the amount is refunded within 7-10 working days from the date of cancellation.
If the customer's payment method was Gokwik refund link will be sent to the customer's registered mobile number and email address, If the customer's payment method was Razorpay, the refund will be initiated to the same source account.

In case of any questions kindly get in touch with our customer care team.

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